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Supply Chain Report 2008, Logistics Association of Australia Ltd
Definitive report on the logistics and supply chain industry in Australia 2008. Providing research content and analysis on its research findings once a year, this first annual report comprises an economic update, a market update; defines market participants and reviews Australian industry performance.

Living Supply Chains, How To Mobilize The Enterprise Around Delivering What Your Customers Want, John Gattorna
Your business will be over-servicing some customers, and under-servicing others. The problem is that we generally don't know which is which. Living Supply Chains will help you re-focus your entire enterprise - people, processes and technology - around meeting the needs of the right customers with the right responses.
It is all about understanding more about customer's expectations, so that you'll have a better chance of understanding how they wish to buy your products or services. Ultimately, you'll be in a better position to provide the exact response they desire. Through the dynamic alignment model, this book provides a structured way of linking customer expectations to the operational side of your enterprise, and systematically modifying fulfillment processes as customers change their buying preferences - as they surely will.

Logistics And Supply Chain Management, Creating Value-Adding Networks 3rd Edition, Martin Christopher
In today's highly competitive global marketplace, the pressure on organizations to find new ways to create and deliver value to customers grows ever stronger. There is a growing recognition that it is through logistic efficiency and effective management of the supply chain that the twin goals of cost reduction and service enhancement can be achieved. Enhanced by diagrams, case-studies and chapter summaries, this book looks at tools, core processes and initiatives to ensure businesses gain and maintain their competitive advantage. Responsiveness, reliability, resilience and relationships -the basis for successful logistics and supply chain management.

Trust- the best way to manage Reinhard K Sprenger, Cyan / Campus 2004
This release from the renowned European management expert Reinhard Sprenger steers away from the concept of trust as a warm and fuzzy notion that we save for family and friends, and squarely confronts the notion that trust is a necessary foundation for individuals and organisations to maximise their potential over time. The book is constructed in a very logical and ordered manner and deals progressively with the concepts of Why Trust? What is Trust? and How do I show Trust?, avoiding the trap of immediately taking a position that trust is good, and therefore mistrust is bad, preferring to explore the true value of trust across a variety of circumstances.

Gower Handbook of Supply Chain Management Edited by John Gattorna, Fifth edition, Gower 2003
The ability to build and also maintain a world class logistics and distribution network is an essential ingredient in the success of the world's leading businesses, but keeping pace with changes in your sector and in others is hard to do. With the Gower Handbook of Supply Chain Management you will need to look no further. Written by a team of leading consultants with contributions from leading academic experts, this book will help you to keep pace with the latest global developments in supply chain management and logistics, and plan for the future.

The Relationship Driven Supply Chain Stuart Emmett and Barry Crocker, Gower 2006
Collaboration in supply chains means managing the chain beyond traditional or transactional methods. It involves rethinking the way your business is managed, both internally and externally, and the ways in which employees and partners relate to each other. Stuart Emmett and Barry Crocker's book explains how a relationship-based approach to supply chain management can transform business; how to organise your business internally for effective supply chain relationships and how to transform your external supply chain using relationship marketing, customer relationship management and supply chain partnerships.

Supply Chain Cybermastery Andrew J. Berger and John L. Gattorna, Gower 2001
Supply Chain Cybermastery is inspired by the eCommerce revolution, which has changed the world forever and reignited interest in the supply chain as a source of wealth creation. Chief executives and their management teams must re-invent themselves and adjust their leadership and management styles to cope with the new realities. Indeed, some are already emulating companies like Sun, Cisco, Intel, Oracle and Microsoft to get their more traditional multinationals back on the growth agenda. Their new focus is the supply chain and enabling technology, both areas previously delegated to functional specialists.